North Social Terms of Service

North Venture Partners, LLC, ( “North” ) may provide access to software applications or “Services” that enable businesses to perform certain business functions. By using any of the North software, applications or web sites (collectively, “Services”) offered by North Venture Partners, LLC, you (as the account owner) agree to be bound by the following terms and conditions (“Terms of Service” or Agreement).

North Venture Partners reserves the right to update and change this Agreement from time to time without notice.
Any new features that augment or enhance the current Services, including the release of new tools and resources, shall be subject to this Agreement.
Continued use of the Services after any such change(s) shall constitute your consent to such changes.
You can review the most current version of the Terms of Service at any time at:
Violation of any of the terms and conditions below will result in the termination of your account. While North prohibits certain conduct while using the Services, you understand and agree that North cannot be responsible for content posted by you or other users of the Services (User Content). You agree to use the Services at your own risk.

API Terms

You may have the option (through special agreement only) of accessing your North account via an Application Program Interface (API). Any use of the API, including use of the API through a third-party product that accesses any North Services, is bound by the terms of this Agreement.

Account Terms

1. North is not responsible for and does not endorse or accept any responsibility for the contents of or your use of the services or applications. North makes no representation or warranty, whether express or implied, regarding the origin, accuracy, correctness or completeness of any information supplied by you or others not affiliated with North.
2. You agree to be bound by North’s Privacy Policy.
3. North does not imply, represent or warrant, by virtue of providing the services, that North holds or grants any license to use any text or graphics provided by others not affiliated with North. Further, your use of information obtained through the Services may be subject to restrictions imposed by one or more third-party copyright owners, including service providers to North, and you agree that you shall comply with any such restrictions.
4. For content that is covered by intellectual property rights (e.g. photos, videos, digital images, numbers, names, and any other type of data) (collectively “IP Content”), you grant North a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP Content that you post on or in connection with the use of the Services (“IP License”). This IP License ends when you delete your IP Content or your account, unless your IP Content has been shared with others, and they have not deleted it. When you delete IP Content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you acknowledge that deleted content may persist in backup copies for a reasonable period of time.
5. Accounts registered by “bots” or other automated methods (including use of scripts or web crawlers) are not permitted.
6. In order to use the Services you may be required to provide your legal full name, a valid email address, credit card for purposes of payment, and any other information requested as part of the registration process for the Services, or as part of your continued use of the Services. You agree that any registration information you give to North will always be accurate, correct and up to date.
7. Your login information shall not be used by another person (i.e. – a single login shared by multiple people is not permitted). You may create separate logins or accounts for additional users.
8. You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with your account. Therefore, you agree that you will be solely responsible to North or its affiliates for all activities that occur under your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify North immediately:
By mail:
North Venture Partners, LLC
ATTN: Copyright Agent
2910 Ford Street Suite D
Oakland, CA 94601
9. If you are using a free account, you are not permitted to block advertisements that may be displayed while you are using the Services.
10. One person or legal entity may not maintain more than one free account.
11. You may not use the Services for any illegal or unauthorized purpose. You must not, in using the Services, violate any laws in your jurisdiction (including but not limited to copyright laws, export laws regarding transmission of data or software to and from the United States or other relevant countries, etc.).
12. You expressly understand and agree that North shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if North has been advised of the possibility of such damages), resulting from your use of the Services or your use of third-party products or services accessible via the Services.
13. Abuse or excessively frequent requests to access or use the Services, via the API or otherwise, may result in the temporary or permanent suspension of your access to the Services. North, in its sole discretion, will determine whether there has been abuse or excessive usage of the Services. North will make a reasonable attempt via email to warn you prior to suspending your account.
14. North reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the Services (or any part thereof) with or without notice.
15. When you visit or send e-mails to us, you are communicating with us electronically. You consent to receive communications and notices from us electronically. We will communicate with you by e-mail or by posting notices on the or other ( web site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Grant of a Limited License to Use the Services

Subject to your agreement and continuing compliance with this Agreement and any other relevant North policies, such as the North Privacy Policy (incorporated by reference), North grants you a non-exclusive, non-transferable, revocable, non-sublicensable right to access and use a compatible Web browser (such as Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer) or mobile device solely for the purpose of using the Services. You agree not to use the Services for any other purpose than their intended use.
You acknowledge that in providing the Services, North uses documents, software and other works of authorship, and other technology, software, hardware, products, processes, algorithms, user interfaces, know-how and other trade secrets (collectively the North Technology) and that the North Technology is covered by intellectual property rights owned or licensed by North. Other than as expressly set forth in this Agreement, no license or other rights in the North Technology are granted to you, and all rights not expressly granted to you are expressly reserved. You agree not to modify, create derivative works of, translate, reverse engineer, decompile, disassemble the Services or otherwise recreate or gain access to the source code of the Services.
You further agree not to (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make the Services available to any third party; or (ii) access the Services in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics or (c) copy any ideas, features, functions or graphics of the Services.

Payment, Refunds, Upgrading and Downgrading Terms

1. A valid credit card is required for set up of all accounts regardless of whether the account is free for purposes of verifying User identify.
2. If you sign up for a free trial account, and you do not cancel that account before the expiration of the free trial period, you will be billed monthly starting on the day after your trial period expires. If you cancel properly prior to the processing of your first billing, you will not be charged.
3. Charges for access to the Services are billed in advance on a monthly or annual basis and are non-refundable. There will be no refunds or credits for partial months of use of the Services, upgrade/downgrade refunds, or refunds for months unused with on an active account.
4. All charges for access are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties in addition to your monthly access account fees, excluding only United States (federal or state) taxes when applicable. You agree that we may add such charges to your credit card for payment as part of your monthly account fees.
5. For any upgrade or downgrade in plan level, your credit card will automatically be charged the new rate on your next billing cycle. Your plan and access fees will be adjusted automatically based upon fan or data thresholds as set forth in the plan pricing.
6. Downgrading your Services may cause you to lose access to certain content or features of your account or the Services. North does not accept any liability for such loss.

Cancellation and Termination

1. You are solely responsible for properly canceling your account.
An email, other than to the address set forth in this Section 1, or phone request to cancel your account shall not be considered cancellation of your account or termination of the terms of this Agreement.
You can cancel your account at any time by submitting a cancellation request in the form of a written support ticket by clicking the Contact Us link on the North website or by sending an email to [email protected] with the instructions to cancel your account, including your name and the user name on the account.
2. All of your User Content and account information may not be deleted from our system after cancellation of the account. This information cannot be recovered once your account is cancelled.
3. If you cancel the Services before the end of your current paid up month, your cancellation will take effect immediately, however, the North Services will remain functional through the end of your current monthly billing period.
4. North, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Services, or any other North Services, for any reason at any time. Such termination of Services will result in the deactivation or deletion of your account with no refund, or your access to your Account, and the forfeiture and relinquishment of all User Content in your account. North reserves the right to refuse to provide any of the Services to anyone for any reason at any time.

Modifications to the Service and Prices

1. Prices of all Services, including but not limited to monthly or annual subscription plan fees for Services, are subject to change upon 30 days notice from us.
Such price change notice may be provided at any time by posting the changes to the North Web site ( or such other method as chosen by North and/or via a software application we offer.
2. North shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of any of the Services. By utilizing the Services of this Agreement you accept the terms herein and agree to waive your right to file a claim for losses, damages, etc. against North and its affiliates for any such changes.

Copyright and Content Ownership

1. All User Content posted on the Services must comply with U.S. copyright law. You are responsible for adhering to our copyright infringement notification process located at the bottom of this page.
2. We claim no intellectual property rights over the material or content you submit, post or display, on or through the Services. Your account information and the materials or content you upload while using the Services remain yours. By using our Services to publish a page, report, data extractions, or any other content on another site, and agreeing to these Terms of Service, you grant North the non-exclusive right and license to use captured images and other data from your page or profile for promotional or marketing purposes. By granting this right you agree that North and its affiliates have a license to use this material or content for the sole purpose set forth in this Section. In addition, by setting your content to be shared publicly, you agree to allow others to view and share your User Content.
3. North does not pre-screen User Content, but North and its designee(s) have the right (but not the obligation) in their sole discretion to refuse or remove any User Content that is available via the Services.
4. Unless written permission is provided by North Venture Partners, LLC, nothing in this Agreement gives you a right to use any North Venture Partners trade names, trademarks, services marks, logos, domain names, or other distinctive brand names.
5. North Venture Partners, LLC is the copyright owner of all content on the site. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements of the site without express written permission from North Venture Partners, LLC.

General Conditions

1. Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis.
2. Technical support is only provided to paying account holders and is only available at the levels offered for the specific account plan that you have signed up for.
3. You understand that North uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technologies required to run the Services. These vendors and partners may have access to User Content, profile pages, account information or any other information submitted via the Services.
4. You shall not modify, adapt, access without authorization or hack the Services or modify another Web site so as create the impression that it is associated with the Services, North, or any other entity affiliated with North.
5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services, without the express written permission of North.
6. We may, but have no obligation to, remove User Content or other information and accounts containing any information that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violate any party’s intellectual property or this Agreement.
7. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any North user, customer, employee, member, or officer will result in immediate account termination with no refund.
8. You understand and agree the technical processing and transmission of the Services, including your User Content, may be transferred in unencrypted form and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
9. You must not upload, post, host, or transmit unsolicited email, SMS, or “spam” messages.
10. You must not transmit any worms or viruses or any code of a destructive nature.
11. If your bandwidth usage exceeds 300 MB/month, or significantly exceeds the average bandwidth usage (as determined solely by North) of other North customers, we reserve the right to immediately disable your account until you can reduce your bandwidth consumption.
12. North does NOT warrant that (i) the Services will meet your specific requirements, (ii) the Services will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Services will be accurate or reliable, (iv) the quality of any products, Services, information, or other material purchased or obtained by you through the Services will meet your expectations, and (v) any errors in the Services will be corrected.
13. You expressly acknowledge and agree that North shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if North has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Services; (v) or any other matter relating to the Services.
14. The failure of North to exercise or enforce any right or provision of the Terms of Services shall not constitute a waiver of such right or provision. The Terms of Services constitutes the entire agreement between you and North and govern your use of the Services, superseding any prior agreements between you and North (including, but not limited to, any prior versions of the Terms of Service )

Notification of Copyright Infringement Claims

North Venture Partners, LLC and its US affiliates comply with U.S. copyright law. Under the Digital Millennium Copyright Act (17 U.S.C. 512), copyright owners have the right to notify North Venture Partners, LLC, if they believe that an account user of a North application has infringed the copyright owner’s work(s). Notifications of claimed copyright infringement must be submitted in writing to North’s designated copyright agent for receiving such notifications.
By mail:
North Venture Partners, LLC
ATTN: Copyright Agent
2910 Ford Street Suite D
Oakland, CA 94601
To be effective, the notification of claimed infringement must be a written communication and must include the following information:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. A list identifying the material(s) that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information sufficient to permit North to locate the material.
3. Information reasonably sufficient to permit North to contact the complaining party, such as an address, telephone number and if available, an electronic mail address at which the complaining party may be contacted.
4. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
5. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

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